Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

2. Information We Collect

Child/Parent/Guardian data: names, birth dates, contact details, health and dietary information, emergency contacts.

Attendance records: check-in and check-out times, staff assignments.

Payment details: billing and transaction data.

Communications: portal messages, email exchanges.

Staff records: schedules, certifications, credentials.

3. How We Use Your Information

To:

• Administer daycare services (enrollment, billing, attendance).
• Communicate with parents/guardians.
• Manage staff, ensure compliance with safety/training requirements.
• Improve our platform, analytics, and data-driven decision-making.
• Comply with legal, regulatory, or safety obligations.

4. Consent and Limiting Use

By using our service or providing information, you consent to collection, use, and disclosure as outlined. You may withdraw consent (subject to legal or contractual constraints) by contacting us.

5. Sharing and Disclosure

We do not sell or rent personal data. We may share limited information:

• With staff and authorized users to support child care operations.
• With government or regulatory bodies, as required by law.
• With service providers (e.g., payments, hosting), under confidentiality agreements.

6. Data Security

We store data securely using industry-standard encryption and access controls. Only authorized staff have access based on role.

7. Data Retention and Deletion

We retain personal information as required by law or for as long as necessary to fulfill service needs. You may request correction or deletion of your data, subject to retention obligations.

8. Access and Correction

You have the right to access your personal data and request corrections. Contact us at [email/contact].

9. Updates to This Policy

We may update this policy periodically. We’ll notify you of significant changes via email or portal notification.

10. Contact Information

For privacy inquiries or concerns, please contact: privacy@daytrack.ca